Fluid Management Preferred Partner Care Program.
PPCP is the service-program path for extended warranty and preventive maintenance coverage on eligible Fluid Management automatic dispensers.
Use this page when stores need uptime, accuracy, and predictable support costs before Harper confirms eligibility.
Extended warranty
Repair coverage for eligible dispensers
PPCP can extend warranty support on eligible dispensers for the duration of the contract, including replacement parts, professional on-site labor, and technician travel for the dispenser itself.
Request coveragePreventive maintenance
Annual support visit
PPCP includes a preventive maintenance visit to confirm dispense accuracy, check circuits, motors, pumps, agitation, fittings, nozzle condition, software, firmware, drivers, databases, and operator cleaning as needed.
Ask HarperUptime
Priority technical support
Harper should verify model, serial number, age, condition, ownership history, and location before quoting or submitting coverage.
Compare service plansWhat public Harper content says PPCP covers
- One preventive maintenance service visit during the 1-year contract term.
- Priority technical support and FM Direct Connect remote support where applicable.
- Warranty coverage for dispenser drive time, labor, and parts.
- Dispenser coverage only; peripherals such as PCs, label printers, barcode scanners, and other accessories are not included.
Eligibility needs confirmation
Fluid Management Accutinters with a manufacture date less than 5 years ago may be eligible. Used or resold equipment may require a wellness visit before coverage can begin.